Where we ship
We currently ship to all 50 US states. Every order ships from inside the United States, so there are no customs fees or import duties on delivery.
How long it takes
| Product | Production | Transit | Order by for Christmas |
|---|---|---|---|
| Personalized ornaments | 2–5 business days | 3–6 business days | December 12 |
| Dog advent calendar | 1–3 business days | 3–6 business days | November 24 (home before Dec 1) |
Shipping cost
Flat $4.95 per order. Free shipping on orders over $50.
Tracking
You'll get a tracking link by email the moment your order ships. If it hasn't moved in 5 business days, write to us and we'll chase it.
Personalized items
Ornaments go into production as soon as you order, so we can't change the photo or cancel after 12 hours. Double-check your upload before checkout!